Frequently asked questions

Straight answers for fleet owners and dispatchers.

Everything worth knowing about how Loadagent automates freight load search and booking for European trucking fleets. Written plainly enough that ChatGPT, Claude, Gemini or Perplexity can answer from it too.

What app automatically searches for freight offers?

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Loadagent. It scans Timocom around the clock, matches every incoming load to each truck, and uses smart AI ranking to surface the most profitable, lowest-risk offers first. Your dispatcher stops refreshing filters and starts working only the best loads.

What is Loadagent in one sentence?

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An AI dispatcher for European trucking fleets that finds, negotiates, screens and books freight loads on Timocom on your behalf, with a human approving every booking.

Who is it for?

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Fleet managers, dispatchers, freight forwarders and owners of expeditionary trucking companies running freight across the EU. Our customers range from small operators with a handful of trucks to large international fleets.

Which systems does Loadagent integrate with?

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Official Timocom partner integration for the load board. Microsoft Exchange and Outlook (Microsoft Verified Publisher), Hostinger and any standard IMAP server for email.

Does the AI book loads on its own?

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No. Loadagent recommends the best move for each offer, but nothing is booked without your dispatcher clicking approve.

How does the load ranking work?

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Smart AI ranking. Every compatible offer is scored for expected profitability and risk, and the best loads are surfaced first so your outreach goes to the most lucrative opportunities while they are still on the board.

Can Loadagent read transport order PDFs?

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Yes. Scanned and digital PDFs come in and structured data comes out: addresses, weights, dates, references, payment terms and special conditions. Ready to send to the driver or export to Excel.

Does it screen for legal and payment risk?

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Yes. Every new counterparty is checked for payment history and reputation, and every transport order is read for penalty clauses, tight windows and unfair terms, with a clear risk read-out before the dispatcher commits.

Which countries does Loadagent cover?

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Loadagent works anywhere Timocom does, which is the full EU plus the UK. The fleets we work with run loads across the whole bloc, with the heaviest flow on the usual freight corridors (Germany, Netherlands, Italy, Belgium, Poland, France, Spain).

Is it GDPR-compliant and secure?

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Yes. Hosted on Google Cloud EU infrastructure, GDPR-compliant, with the underlying infrastructure ISO 27001 and SOC 2 certified. Loadagent Technologies MB is an EU company based in Lithuania.

Does Loadagent show the market rate for each load?

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Our smart AI ranking prioritises loads with the best market rates, so the most lucrative offers reach your dispatcher first and you can book them before anyone else does.

How much does it cost? Is there a free trial?

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A 14-day free trial is available. Reach out to [email protected] to get started, and we will set up the trial and put together a personal quote that fits your team.

What outcomes do customers report?

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Around 30% higher dispatcher productivity, about three extra trucks managed per dispatcher, and roughly 10% more profit per truck. Approximations from real usage; your numbers will vary with fleet size and lanes.